Category Archives: Customer Service



How To Help Your Prospect See The Problem

Dec 24th, 2011 • Featured Author: Bob Sommers  • 

There is a right way and a wrong way to point out problems to your prospects. This is the right way

Name Tags That Initiate Conversation

Nov 18th, 2011 • Featured Author: Bob Sommers  • 

Your name tag can become a conversation magnet if you use it properly. Here's how to make the conversion.